Community Guidelines for govno.world

📝 Draft. Pending review. Canonical URL: https://govno.world/en/legal/community-guidelines. Version 0.2 · 09.09.2026. Part of the Terms of Service; defines "unacceptable content" (a Google Play UGC requirement).

govno.world is a place to "complain about life." To keep it safe, rules apply. Breaking them leads to content removal and/or account suspension.

App: Grumzo (App Store / Google Play, bundle identifier app.grumzo) · Service: govno.world · Operator: SOWITA LLP (Republic of Kazakhstan).

1. Content That May Not Be Posted

• Child sexual abuse and exploitation (CSAE) — zero tolerance, immediate removal, account blocking and notification of the competent authorities (see the CSAE Standard). Prohibited in any form, text included: sexual material involving minors; grooming and any attempt to contact a child or move them into private communication; sextortion and threats to distribute; sexualised descriptions of minors; child trafficking and recruitment; links or contacts leading to such material elsewhere.
• Sexually explicit content / pornography.
• Threats of violence, incitement to violence, glorification of violence.
• Hate speech and discrimination based on protected characteristics.
• Harassment, bullying, and stalking, as well as defamation or the humiliation of specific individuals; the publication of another person's personal data (doxxing).
• Illegal content: the sale of drugs or weapons, instructions for committing offenses, fraud.
• Spam, engagement manipulation, advertising, phishing, and malicious links.
• Impersonation of others, and disinformation intended to cause harm.
• Infringement of the rights of third parties (copyright — see Copyright/DMCA).

2. Prohibited Behavior

Circumventing moderation, filters, or bans; bulk or automated posting; harvesting user data; interfering with the operation of the Service.

3. Crisis Content (Care, Not Punishment)

Posts about self-harm or suicide are not penalized — we may display a card with contact details for crisis hotlines. The Service is not a psychological or emergency support service; if life is at risk, contact the emergency services.

4. How We Enforce the Rules

• Moderation: automated (AI) and manual (see moderation-pipeline.md). Text is reviewed before publication. The Service accepts no content other than text.
• Measures: content removal, warnings, restrictions, account suspension; for serious violations — without prior warning.
• Reports and blocking: any post, comment, or user can be flagged via report; an unwanted user can be blocked via block. We respond promptly (with a target of 24 hours for clearly unacceptable content).
• Appeal: a moderation decision can be challenged in the app or by writing to [email protected].
• Reporting abuse from outside the app (including if you are not our user): [email protected]. Child-safety matters — [email protected]; copyright infringement — [email protected].

5. Age

The Service is for users aged 18+.